TERMS AND CONDITIONS

INTRODUCTION

By booking a Pilates class with Secret Beach Pilates either through online booking or by cash, you are agreeing to the terms and conditions as set below.

We hope you will enjoy and benefit from your Pilates classes. The terms and conditions below are set out to help you do this and safeguard our classes.

By booking a class you will receive from me

• A relaxed friendly atmosphere where you are welcome to ask questions.
• A fully qualified teacher who attends regular updates through professional development.
• Small class sizes.
• The benefit of a make up class if taken before the term/block finishes.

FULL TERMS AND CONDITIONS

Payments, cancellations and Refunds

Bookings made through Secret Beach Pilates site are final, no refunds or exchanges can be given, so please be sure of your purchase.

Mat classes are usually sold in blocks of 4 classes although blocks can be slightly shorter. Your place in a class is only guaranteed when you book the whole block. Payment is due by the first session in the block.

Payment can be made via Secret Beach Pilates site using stripe payments or you have the option to pay via BACS or cash. Cheques are acceptable however please try and pay by the other three methods.

CLASS CANCELLATION POLICY

Cancellations are made via Secret Beach Pilates and to receive a class credit, cancellations must be at least 24 hours before the class starts. YOU MUST cancel your booking to receive the credit. If you cancel in good time and do not receive a credit please make contact.
Mat class credits must be used before the end of the term and cannot be carried over to the next block.You can use your credit to book onto another class subject to space.

NEW CLIENTS

New clients must contact Tracy at Secret Beach Pilates first before booking classes. All new clients are required to complete a health questionnaire first. This can be sent via email or down loaded from the website.

EQUIPMENT AND WHAT TO BRING

Bring your own mat, preferably a thick non-slip mat designed for Pilates. Yoga mats can be too thin.

CLASSES

All classes are scheduled for 60 mins or as otherwise stated on the online booking system. The classes will take place at the times and on the dates set out on our schedule on our website and online booking system. We reserve the right to change our timetable and scheduled classes and will provide you with as much notice as possible of this.

Please arrive at least 5 minutes before class starts. Wear light but not baggy clothing. Please make sure you take care of your belongings and if you leave something behind please do inform me as soon as possible. Secret Beach Pilates cannot be held responsible for missing or stolen property.

LIABILITY RELEASE

• I understand that my teacher is a qualified and insured mat and Pilates studio teacher.
  • I understand that Secret Beach Pilates is in no way responsible for the safekeeping of my personal belongs whilst I attend class.
  • I will tell the teacher of anything painful/unusual I experience in the class or between classes.
  • I understand my teacher may offer me professional advice relating to my ability to exercise and she may consider it unprofessional to continue to teach me if I do not wish to follow her advice.
  • I will keep my teacher updated on any changes to my medical condition.
  • I understand that all exercise carries risk and I voluntarily participate in Secret Beach Pilates classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make claims of any kind whatsoever against Secret Beach Pilates or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
  • If you are struggling with anything in class, have any problems or concerns, do please advise as soon as you can and I will do my best to help.
  • Pregnancy – Please advise as soon as possible.

PRIVACY

I will use information provided in the enrolment form, and any other information I may later collect, for teaching and communication purposes only.
This information will be used in confidence and stored securely and will not under any circumstances be shared with a third party.
I will retain your information for a period of time such as complies with professional, legal and insurance requirements.